Review of American Airlines Reservations

American Airlines Testimonial

Start your review of American Airlines
Tampa, Florida
Level 5 Contributor
 70 reviews
 22 helpful votes

No flight issues to report


American Airlines has recently improved their performance on all levels. On time flights, service and boarding. There was even food and drinks at the gate which made me nervous that there was a long flight delay but that was not the case. I'm really happy with the service. I had an exist row so lots of leg room and there...

Domestic Economy Philadelphia - Tampa
Thank ellen l
Level 6 Contributor
 111 reviews
 16 helpful votes

Flying to France

So for the long flight over the Atlantic to Paris I upgraded us to Premium Economy. While this is a little pricey I am glad that we had the extra leg room, premium entertainment, charging outlets for my phone and computer as well as better meals and cocktails included in our fare.
International Economy Charlotte - Paris
Thank 374walterb
Morgantown, West Virginia
Level 2 Contributor
 6 reviews
 3 helpful votes

Horrible Customer Service


We had a a flight from DFW to PIT. I asked for an upgrade and was denied. I offered to pay for an upgrade and was denied. There were plenty of unsold seats available. I paid for a Main Cabin Extra Upgrade. After boarding, not only did the flight attendants allow 2 couple who had a Main Cabin ticket sit...

Domestic Economy Dallas - Pittsburgh 
Thank jamesfair13
Lake Saint Louis, Missouri
Level 5 Contributor
 76 reviews
 15 helpful votes



I always travel American whenever I can. Every airline has its critics, and every airline has its occasional problems. But the safety record and reliability speak to me. I have never had a bad flight on American. My ONLY complaint regards passengers. PEOPLE...honor the carry on rules, please, and put only ONE thing in the overhead!

Domestic Econom yDallas - Grand Rapids

 Thank Kathie R
Loveland, Ohio
Level 5 Contributor
 75 reviews
 16 helpful votes

unknown delay


Fly this route fairly often and don't usually have any problems but for some reason on this trip we were delayed in Cincinnati for almost 2 hours. It was middle of the week and no weather issues that were reported. Wish the airlines would just own up to what ever goes on when there is a delay.

Domestic Economy Cincinnati - Dallas
Thank scotth1959
Level 3 Contributor
 16 reviews
 1 helpful vote

Smooth Flight

We liked that this flight went straight to Charlotte with no extra connections required. It was an overnight flight so we arrived at our destination early in the morning, ready to begin our day. We would take this flight again.
Domestic Economy Tucson - Charlotte

 Thank laurab9876
St. Petersburg, Florida
Level 6 Contributor
 266 reviews
 59 helpful votes

Delays Delays Delays


Tampa to Dallas flight left and arrived on time. Dallas to Rapid City let was delayed over and over again. We finally arrived about 6 hours late due to "equipment" problems. Being that Dallas is the home to American, this excuse seems more than a little bit hollow. The only positive on the second leg is that our luggage miraculously...

Domestic Economy Tampa - Rapid City

Thank Robert L



San Antonio, Texas
Level 4 Contributor
 27 reviews
 5 helpful votes

Delays and connections


Our plane was delayed for mechanical issues in SAT, so we were running in Dallas to make the next flight. The plane had already pulled out of the gate by 10 minutes when we arrived. Later, since friends were onboard that did make the flight, we found out that not only did the personnel know we were on the ground...

International Economy San Antonio - Reykjavik
Thank palovelady
Sioux City, Iowa
Level 6 Contributor
 98 reviews
 34 helpful votes


They're all pretty much the same these days


A bus with wings. Leaves late, arrives late. Nobody cares,,east of all the people who work there. What's new?

Domestic Economy Chicago - Washington DC
 Thank Larry T
Azle, Texas, United States
Level 6 Contributor
 112 reviews
 36 helpful votes

Another Great Flight!!!


We flew American out last trip to Mexico earlier this month and everything was great, going and coming home! It is always comfortable and great service, can't wait until my next trip with AA in December!

Mexico Economy Dallas - Cancun
 Thank Doug L